TERMS
Book Online
 
 


OUR RATES INCLUDE:

Half Board:
breakfast and dinner, drinks not included.

Free shuttle service to the village of Arraial (according to schedule at the reception, subject to cancellation without notice and without reprogramming).

Unlimited admission to Arraial d'Ajuda Eco Park, according to its schedule - see calendar: www.arraialecoparque.com.br. In low season the park is open only on Thursdays and Fridays.

Exclusive and free ferry to cross the Rio Buranhém (according to schedule at the reception).

GENERAL CONDITIONS:

Our rates
can change without prior notice and prices are in Reais per room per night. Tourism Tax will be charged (optional R$ 2.00 per room per day) when checking out:

Honeymoon: A special package is offered for the honeymooners to live unforgettable moments, including:
• 01Breakfast in bed,
• 01 bottle of Espumante,
• 01 fruit basket,
• 01 bottle of wine
• Up Grade to the next category (valid for STANDARD category and subject to availability).
Note: Courtesy granted for a minimum booking of 07 nights

Child Policy: 01 child up to 11yrs free, when in the same room with two adults. 2nd child will be charged 25% of the dbl rate of the category choosen.

QDPL rooms: eavailable only with 02 queen size beds. Changes upon request and availability.

Check-in:
14:00 hrs.

Check-out:
12:00 hrs.

CANCELATION POLICIES:

For cancellation of bookings paid, the hotel will provide credit for future hosts, but there is not cash refunds. 

LOW SEASON: Cancellations or changes  requested less than 3 days prior to check-in will automatically generate a fine of one (01) night  of the booked category.

HIGH SEASON: (January, February, Carnival, July and holiday periods): Cancellations or changes  requested less than 15 days prior to check-in will generate automatically a fine of one (01) night  of the booked category.

NEW YEAR and CARNIVAL: cancellations or changes  requested less than 45 days prior to check-in will generate automatically a fine of one 100% of the amount paid.

Will be considered reservation changes:  updates of room category,  on the number and names of the guests.

Reduction of period of reservation are subjected to rate change and  to the cancellation policies. Updates  requested within deadline will be subjected to availability at the hotel in the period.

Changes in room category, in the number of people occupying the same room and dates of check-in and check-out, are considered reservation changes.

Reducing reserved periods are subjected to cancellation policies.
Any other changes requested within deadline dates are subjected to availability. 

Arraial d'Ajuda Eco Resort is located in Ponta do Apaga Fogo, in Arraial D'Ajuda. To access our facilities is necessary to cross the river by boat. We provide this service with our own ferry boat, which works from 06:00 to 22:00 in low season and from 06:00 to 00:00, during high season.

If the check-in and check- are up after the normal operating schedule, please inform us in advance so we can book this service.